SHIPPING POLICY

SRINIVASA HAIR INDUSTRIES PVT LTD provides free shipping across India for orders above ₹1,000. All of the packages are shipped out from our office in Eluru, India. 

For Domestic orders we use speed post or ICL courier. 

For international orders we use DHL or Fedex. All our international order are shipped DDU (Delivered Duty Unpaid). Please be aware that the prices listed on the SRINIVASA HAIR INDUSTRIES PVT LTD website do not include any applicable customs duties, fees, or import taxes. You may be required to pay these charges upon delivery to your local customs authority or carrier. These fees are determined by your country's regulations and are not collected by SRINIVASA HAIR INDUSTRIES PVT LTD. Payment of these charges is necessary to receive your package.

SRINIVASA HAIR INDUSTRIES PVT LTD is not responsible for shipments refused by the customer. Rejected shipments will not be eligible for returns or refunds. 

Once your order has been marked as "Delivered" by our courier partner DHL or FEDEX, Srinivasa Hair Industries Pvt Ltd is no longer liable for any parcels that may be misplaced or stolen.

For your peace of mind, we provide  tracking numbers for all shipments. Any concerns arising after delivery should be directed to your local DHL or Fedex office or relevant logistics authorities.

All orders will take 1-2 weeks to process. Custom orders may take 1- 3 weeks to process. Shipment duration will take around 3-14 business days from the date of dispatch from our office depending upon the shipment carrier and location. International shipments will take around 6-14 business days from the date of dispatch from our office depending upon the shipment carrier and location. We will mail you tracking details to your mail id once the package is shipped.